- What is personal information ?
- Information which can identify an individual is called personal information. Additionally, any other information that can identify an individual with a combination of other information is considered personal information. Thus, information provided to us through our website or by submitting the survey or other inquiry form at conferences and seminars are included.
- Collection of customer personal information
- The Company may collect customer information through the website; however, we will clearly indicate the purpose. Moreover, if the customer directly enters personal information, we will ensure to clarify the purpose at collection. The information provided from the customer will be strictly used for the purpose we indicated. Further, any information provided from the customer will not be used for any other purposes.
- Use of customer's personal information
- The personal information collected from the customer will be used strictly for the following purposes:
- For sales activities provided by the Company.
- For promotion of products and service provided by the Company.
- For analysis of improving the products and services provided by the Company.
- To understand customer product and service usage history provided by the Company.
- To inform the customer about events and products provided by the Company.
- To respond to customer inquiry on products and service provided by the Company.
- Any other cases that requires us to identify the customer to provide Company service.
- Disclosure to third parties
- The Company is committed to keeping provided personal information secure based on the following policy. The provided personal information may be kept for an unlimited time period; however, the purpose of the use remains within the ones stated above, and they will be protected under strictly controlled management. Provided information will not be disclosed to third parties unless there is an agreement from the customer, to the external company that made confidential agreement with us to provide a service to the customer, or if it is necessary by law, legal process, and/or requests from public and governmental authorities. We implement procedures among the employees of the Company referring to the privacy laws to protect personal information from loss or misuse.
- Protection of personal information
- We take the security of customer personal information very seriously. To protect the information, we conduct appropriate control system to prevent the unauthorized access, loss, destruction, fabrication, or leaks, and the like.
- Collection of customer's personal information from the website
HANSHIN GROUP Management planning section
Tel: +81-(0)76-429-1111 (Main)